Canton City issued the following announcement on Oct. 4.
Water Main Break and Boil Order Information
The City often encounters water main breaks, especially in times of freezing and thawing ground temperatures. Some breaks result in a total loss of service, some only in low pressure. Some require a Boil Order, while others do not.
If you experience low pressure or loss of service, please call Public Works at 309-647-5022. If your issue occurs outside of regular business hours (M-F 8am-5pm), please call the non-emergency police dispatch center (309-647-5131) or visit the Canton Police Department Facebook page.
Current Water Main Breaks
City crews are working on a water main break at the dead-end of West Elm, and water will be off while repairs are made. As a result, a Boil Order will be issued until further notice for residents on West Elm from the houses at the corner of Ave. D and Elm to the dead-end.
Please revisit the City of Canton website or the Canton Police Department Facebook page for further updates.
In the event of a Boil Order, residents should first run their tap a bit until water runs clear. Then any water used for consumption or cooking must be brought to a full, rolling boil and then boiled for at least one minute, then cooled before use.
Boil Orders are in effect until the City receives the laboratory results to clear the order, which takes a day or two.
Please contact Public Works at 309-647-5022 with any questions.
Original source can be found here.