Peoria Standard

The City of Peoria has officially launched its new Stormwater Utility Billing Website, aimed at providing an enhanced user experience. The upgrade was implemented to improve user-friendliness and functionality, offering a more efficient platform for residents to manage their stormwater utility payments.

According to the City of Peoria, "All current Stormwater Utility Online Payment Portal users need to re-register." Users are advised to "use their previous usernames and passwords when re-registering." This process ensures a smooth transition to the new website.

In addition, "All autopay users will need to re-enroll in autopay," as stated by the City of Peoria. It is highlighted that "any stored payment information will need to be updated" to ensure the continuity of autopay services on the upgraded platform.

To provide further assistance and address any queries related to the new Stormwater Utility Billing Website, residents are encouraged to scan the provided QR code or visit the designated website for more information.

Moreover, the City of Peoria has introduced a new payment method, allowing residents to make payments conveniently over the phone. Payments can now be made by card or e-check by calling 309-233-0075. Customers opting for this payment option will be required to have their account and customer numbers on hand for a seamless transaction process.

Residents are reminded that autopay will only be effective once accounts are re-registered and autopay is re-enrolled. It is also advisable for users to update any saved links to ensure easy access to the new website.

The City's initiative to upgrade its stormwater utility billing system and introduce new payment options aims to streamline the payment process for residents and enhance overall customer experience.